With ChatGPT and Large Language Models (LLMs) taking the world by storm, I decided to try it for myself and see what predictions it has for the Conversational AI Market in 2023.
However, as the well-known and frequently discussed ChatGPT model couldn’t supply me with current, up-to-date information, this is the unhelpful response I received:
“As I mentioned earlier, as an AI language model, I don’t have access to real-time market data. However, based on recent market research and forecasts, the global conversational AI market is expected to continue growing in the coming years.”
And this is one of the stumbling blocks of a limited AI model and perhaps also why (according to Gartner) 90% of basic chatbots today will be abandoned by 2025 simply because they fail to give sensible, relevant, or accurate advice to consumers.
With the addition of Conversational AI, enterprises can turn basic chatbots with limited service functionalities into more relevant, informative, and intelligent conversations that provide real business value and meaningful service experiences.
On 22 June 2023, Kore.ai will be kicking off our EMEA Tour ’23 in Amsterdam, followed by London on 5 July, and then Stockholm, Munich, and Dubai later in the year. The EMEA Tour will bring together Experience Leaders to share ideas and best practices as well as answer any and all questions related to Conversational AI and building intelligent virtual assistants. Get your questions answered so you can successfully deploy Conversational AI-powered virtual assistants for use cases that benefit your business and improve experiences for customers and employees.
If you are a decision maker or key influencer and would like to attend one of our EMEA events, you can find out more about the agenda and register here.
Join us and learn:
- What Conversational AI is and what the differences are between intelligent virtual assistants and basic chatbots.
- Why LLMs matter (and what are they in the first place).
- How the Kore.ai Conversational AI Platform differs from ChatGPT and understand the benefit of bringing together LLMs and CAI for incredible business value.
- How to get started with Conversational AI and building intelligent virtual assistants.
- How to evidence an ROI for business case development – and how Kore.ai help with that.
- Reasons why the largest enterprises trust Kore.ai
- The right Conversational AI tech stack for CX and EX
Gartner market research shows the Conversational AI market is expected to grow from $10.7 Billion in 2023 to $29.8 billion by 2028. Companies of all shapes and sizes are staying ahead of the competition with conversational AI technology. With so many solutions available, it can be challenging to choose the right conversational AI partner. Discover why Kore.ai was named a Leader once again in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms.
We hope that you will be able to join us at one of the EMEA Tour ‘23 locations, where we will demonstrate the power of Conversational AI and how it can help you deliver extraordinary experiences for extraordinary business outcomes.
