Realize Value by Embedding
Get More From Your FAQs
+90% SUCCESS RATE
Questions answered from existing content+30% TIME SAVED
By customers and agents looking for answers
Enable 24x7 Service More Effectively
+80% INCREASE
Inquiries resolved by virtual agent=NPS OR GREATER
In combination with human agent when necessary
Help Agents Be More Effective
+20% INCREASE
Agent productivity+30% IMPROVEMENT
Incremental First Contact Resolution Rate(FCR)
The Best AI Experiences Run on Kore.ai
We help businesses deploy trusted generative & conversational AI with reduced costs and risk. The combination of the Kore.ai Platform, purpose-built LLM models, tight system of record integration and vertical use cases accelerate ROI.
Banking
Which credit card offers the best travel rewards?
Insurance
How much am I paying for my car insurance?
Healthcare
I need a replacement insurance ID card.
Retail
I need to reschedule home delivery for my new appliances.
Human Resources
How many vacation hours do I have banked for this year?
Information Technology
My laptop is running very slow. How do I fix this?
Deploy AI Safely, Responsibly, and at Scale Across Your Enterprise with our XO Platform
Conversational & Generative AI
Platform Services
Contact Center AI
The road to customer satisfaction
Unlocking Delightful Customer Experiences with AI
Understand your customers’ needs and desires to craft an effective AI strategy
Access Contact Center Agent Benchmark Report 2023 here.
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Customer Reviews
Here Is What Our Customers Have to Say
Manager
Industry: Banking
Role: Software Development
Firm Size: 500M - 1B USD
Future-Oriented Low-Code Multi-Channel Bot Development Platform
After spending whole year on selecting a vendor for Conversational AI Platform and reviewing multiple domestic and international vendors we decided to start a project with Kore.ai and we’re very happy with the decision being made.
Naveen K.
Software Development Engineer - Pharmaceuticals
The most convenient Chatbot Developing Experience Optimisation Platform with low code capabilities
This platform has the capability of building Multi-Lingual bots with fewer code changes. This platform’s ML and NLP engines are far better than others. They also have Pre-Build use cases, so we can easily use them and build bots on the go.
Conversational and Experience Designer
Industry: Finance (non-banking)
Function: IT
Firm Size: 1B - 3B USD
Kore.Ai Continues To Deliver, Support And Service The Absolute Best Solution For Anyone.
Having worked closely with the Kore team for over a year, their customer service, product suite, support and willingness to quickly resolve issues continues to set them apart from any other vendor.
Aman B.
Product Marketing Manager, Conversational AI - Information Technology and Services
A Platform that offers robust set of features
Kore.ai has a solid robust platform for building bots that can sit on the channels of your choice. The bot can be complex or simple based on your needs.
Strategy and Planning Manager
Industry: Banking
Function: Project and Portfolio Management
Firm Size: 3B - 10B USD
Robust Technology Covering Most Use Cases
The product is incredibly advanced in a variety of technologies. It has the ability to solve most use cases across different organization’s needs, rather than being stuck to a specific type of business or problem.
Atlee F.
Project Lead - Medical Practice
Best Leading Platform to build your Chatbot.
Kore.ai is a UI based platform that allows you to spin up a chatbot quickly and deploy it easily on multiple channels. Using its conversation builder, you can build the Dialogflow using dialog messages.
Director, RPA Development
Industry: Insurance (except health)
Function: IT
Firm Size: 1B - 3B USD
Their Reputation Precedes Them And They Live Up To It!
True to their premise, they make Chatbot implementation easy and low-code.
Stacy Pelletier
HR Digital Enablement,
Enbridge, Inc
Industry: Energy
Revenue: 30B + USD
Excellent experience implementing our HR virtual assistant
We had an excellent experience implementing our HR virtual assistant with Kore.ai. The platform is very flexible, easy to use and configure. Kore.ai is always adding innovative capabilities for continuous improvement. As an HR end-user, I have been able to learn how to create my own simple intents and add/configure the NLP with relative ease.
Technical Architect
Industry: IT Services
Function: IT
Firm Size: 500M - 1B USD
A Complete Conversational AI Product With The Industry Leading NLU Capabilities
Kore.AI is truly a complete enterprise level Conversational AI platform that has helped our organization to take our customer self service capabilities to the next level. It allows us to offer cutting edge technology through both voice and digital channels to automate processes for our customer interactions.
Jose Enrique Pons
Lead Architect,
T-Systems
Integration with a workflow engine will definitively speed up the process of bot development
We have been using Kore.ai platform for 2.5 years. We have always had good support from their side both in contract negotiation and on the operational side. Over time, they improved the platform based on customer feedback. They’ve released version 9 a few weeks ago, it’s impressive! I believe the integration with a workflow engine will definitely speed up the process of bot development.
Santosh Kumar
Commercial Services Lead,
Roche Diagnostics
Industry: Healthcare
Revenue: 3B + USD
Even non-technical people can develop the solution
The platform is very user-friendly, even non-technical people can configure and develop the solution. The platform is capable of integrating external systems/ services using API.
Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
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Learn how Kore.ai can help you converge omnichannel, automation and human support to drive efficiency while delivering personalized experiences.
