Channel Enablement

Adding the Microsoft Teams Channel

To add the Microsoft Teams channel to your Bot, you will need to create a Bot in Microsoft Bot Framework account to configure the connection between Microsoft Teams and Kore.ai. To add the Microsoft Teams channel to your Bot, you will need to: Register the Bot – You will need…

Adding the Skype Channel

To add the Skype channel to your Bot, you will need a developer Microsoft Bot Framework account to configure the connection between Skype and Kore.ai. Adding the Skype channel to your Kore.ai Bot is a 3-step process to allow end-users to interact with your Bot. To add the Skype channel to your…

Adding the Twitter Channel

To set up Twitter as a channel, you need to associate the bot with a Twitter account, define a Twitter app and enable the integration. To add Twitter as a channel, you need to: Create Twitter App– Log on to Twitter and in Twitter App Management Console create an app…

Adding the Cisco Spark Channel

To add the  Cisco Webex Teams (formerly Cisco Spark) channel to your Bot, the developer will need to create a Bot app and also an Integration app in Cisco Webex Teams. Adding the Cisco Spark channel to your Kore.ai Bot is a 4-step process to allow end-users for your Bot…

Adding the Twilio SMS Channel

To add Twilio SMS as a channel, you will need to set up a Programmable SMS app, define the messaging service and then associate the bot with a Twilio Phone Number. When you add the Twilio channel to your bot, end-users for your bot can interact with your bot using…

Adding the Kore Channel

Adding the Kore channel to your bot allows end-users for your bot to interact with your bot using the Kore Messaging application available as a web client, desktop client, or mobile client. To add the Kore channel In the Bots section of the Bot Builder, click the Bot that you…

Adding the Email Channel

When you add the Email channel to your bot, Kore.ai automatically generates the email address that the end-users can send an email to for communications with your bot. By default, the email address syntax is < bot name >.kore@m.< kore host >, for example, assembla.kore@m.app-bots.kore.com. Optionally, you can click Change…

Adding the Web/Mobile Client Channel

To use any of the Kore.ai Bot SDKs, you must first register your app to get the authentication credentials to communicate between the Kore.ai Bot and your application hosting the Bot. The Kore.ai Bot SDKs can be used to add a chat widget into your company application that enables your…

Adding the Slack Channel

To setup Slack as a channel, you will need to associate the bot with a Slack app. Adding the Slack channel to your Kore.ai Bot allows end-users for your bot to interact with your bot using their Slack accounts. Create a Slack App – Create and configure a new app…

Adding the Facebook Messenger Channel

To add the Facebook Messenger channel to your bot, you will need a developer Facebook account to configure the connection between Facebook Messenger and Kore.ai. Adding the Facebook Messenger channel to your Kore.ai Bot allows end-users for your bot to interact with your Bot using their Facebook accounts. To add…